Common Fault Maintenance Manual for Residential Solar Water Heating Systems

2026/01/26 13:45

Common Fault Maintenance Manual for Household Solar Hot Water Engineering System 1

Generally, after the completion of the solar hot water project, it will undergo strict operation tests by professionals to meet the qualified usage standards. And there is also a certain period of after-sales warranty service. Within the warranty period, only a phone call is needed to solve the faults that occur in the solar hot water system


Although solar water heating systems have a certain period of warranty after purchase, compared to their long service life of several years or even a dozen years, it is still insufficient. Therefore, when a solar water heating system malfunctions and the warranty period has just passed, it will require a certain amount of time and cost for repair. Especially in some remote areas, there are no after-sales maintenance service points, and encountering such a situation is not only troublesome but also wastes several days. 


If we know the basic maintenance of solar water heating systems and even have certain repair capabilities, then when encountering a malfunction of the solar water heating system, it will be much easier. Therefore, Megray Solar will list some common faults of solar water heating systems and the solutions to these problems below, to help everyone better use the solar water heating system engineering system.


Solar Water Heating Systems


Solar hot water engineering system common fault maintenance and care manual FAQ

1. Usually on cloudy or rainy days when there is no sunlight, we use electric heating to heat the water. What if the electric heating doesn't work?

Answer: It could be due to issues such as faulty circuits or damaged electric heating tubes. For the former, you need to check the power transmission lines, including the connection points from the solar automatic controller to the electric heating device; for the latter, you need to bring the electric heating tube. 


2. What should I do if hot water comes out of the cold water pipe?

Answer: If hot water is coming out of the cold water pipe, it might be because no check valve was installed in the piping system, or the check valve has broken. For the former case, a check valve should be immediately installed; for the latter case, just replace it. 


3. Is there no water in the solar water tank?

Answer: It might be because the water pressure of the tap water is low, causing the pressure-limiting one-way valve to malfunction, or you forgot to fill the solar water tank with water. The former case requires replacing the one-way valve. 


4. The faucet doesn't produce hot water?

Answer: It could be that the cold water valve for the water supply is closed. In this case, all you need to do is to set the cold water valve to its normal open position. 


5. The power indicator light of the solar automatic controller is not on?

Answer: The main power supply is not connected, or there is poor contact inside the controller. The indicator light might be broken as well. We need to check the power plug and the three-wire socket. If you don't have an electrical background, it's better to have a professional repair person come and fix it. 


6. What should be done if the temperature drops too quickly?

Answer: The pressure of the tap water is too high, so the flushing force of the cold water is relatively strong and it is easy to enter the solar water tank and mix with the hot water, resulting in a relatively low hot water output rate. We need to install a pressure stabilizing valve on the water inlet pipeline of the solar water tank to limit the water pressure to a certain level. 


7. When using electric auxiliary heating, the water temperature coming out is very low?

Answer: The automatic heating temperature is set too low, there is too much water in the water tank, resulting in a long heating time and damage to the electric heating tube; it could also be that the solar automatic controller has malfunctioned. We can reduce the water in the water tank; check if the heating tube is damaged; check if there is any problem with the solar automatic control settings. 


8. If the solar water heating system fails and cannot operate normally due to other reasons?

Answer: If we cannot determine the specific cause of the failure, we will have to contact professional maintenance personnel.

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